You can access the 1300ITEXPRESS home page and browse our web site anonymously, without disclosing your personal information.
Our site does not collect or record personal information, other than information you choose to provide though our Enquiries and Training e-mail addresses. On-line surveys may collect personal information as and when they occur (note on-line surveys are in the form of a secure transaction).
1300ITEXPRESS staff use personal information collected from email and online survey sources to respond to individuals and discuss their particular enquiries.
Email addresses and any other contact details you provide will not be added to a mailing list without your consent.
Requests for access to documents containing personal information and held by 1300ITEXPRESS are handled under the Freedom of Information Act 1982.
We will not disclose your personal information to a third party without your consent, unless we are required or authorised to do so by law or other regulation. In the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the web server’s records (e.g.. in relation to hacking or abusive messages).
The following non-personal information (i.e. clickstream data) is automatically recorded by this site’s web server for statistical and system administration purposes only:
To the extent that this data could make you identifiable, 1300ITEXPRESS will not attempt to identify individuals from the records the server automatically generates unless that is necessary to investigate a breach of law or regulation.
All employees of 1300ITEXPRESS have a statutory duty to deal with your personal information confidentially (Information Privacy Act, section 67).
This web site uses secure transmission facilities when appropriate (e.g. survey transaction, which is seasonal). You should be aware that there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to 1300ITEXPRESS over the Internet, you might prefer to contact us by telephone or mail.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.